Care & Maintenance

How do I clean my neon sign?

Proper cleaning helps maintain the appearance and performance of your custom LED neon sign.

  • Use a soft, dry cloth to gently clean the surface
  • Avoid moisture, liquids, or harsh cleaning chemicals
  • Helps preserve LED neon brightness and finish
  • Recommended for regular, safe neon sign maintenance

Can I wash the sign with water?

To protect your custom LED neon sign, proper cleaning methods should always be followed.

  • Avoid water and liquid cleaners
  • Do not use sprays, solvents, or harsh chemicals
  • Prevents damage to LED neon components and wiring
  • Helps maintain long-term performance and safety
  • Recommended for safe LED neon care and maintenance

Does the sign require servicing?

Custom LED neon signs are designed for convenience and minimal upkeep.

  • No regular servicing required
  • Low-maintenance design for everyday use
  • Built for long-term, reliable LED neon performance
  • Ideal for homes, commercial spaces, and public environments
  • Designed to operate smoothly without routine maintenance

What should I avoid?

Proper handling helps maintain the quality and lifespan of your custom LED neon sign.

  • Avoid bending or twisting the LED neon flex
  • Do not drop or apply impact to the sign
  • Keep away from moisture and damp environments
  • Helps prevent damage to LED neon components
  • Recommended for safe handling and long-term durability

 

How should I store the sign?

Proper storage helps maintain the quality and lifespan of your custom LED neon sign when not in use.

  • Store in a dry environment to prevent moisture exposure
  • Keep in a dust-free space to protect illumination quality
  • Avoid direct contact with heavy objects or sharp edges
  • Helps preserve LED neon performance and durability
  • Recommended for safe, long-term storage of neon signage

 

Shipping And Returns

Ships in 1 Day - Next business day ship
1-Year Warranty - Full defect protection
50,000+ Hours - Long-life LED rating
24V Power System - Stable regulated power
Split-Neon Build - Even glow from all sides
Clear Thin Wiring - Low-profile wiring