After-Sales, Warranty & Support

Is there a warranty?

Every custom LED neon sign includes warranty coverage for added peace of mind and long-term confidence.

  • Standard warranty included with every order
  • Covers manufacturing defects in materials and assembly
  • Protection against electrical and component issues
  • Ensures dependable performance over time
  • Designed to support reliable, long-lasting LED neon signage

What is not covered under warranty?

Warranty coverage for custom LED neon signs applies to manufacturing and electrical defects, with certain exclusions to ensure proper use and handling.

  • Physical damage caused by impact, mishandling, or accidents
  • Improper installation or use contrary to provided guidelines
  • Damage due to voltage fluctuations or unstable power supply
  • Issues resulting from unauthorized modifications or repairs
  • Exclusions help maintain fair and transparent warranty terms

Do you offer repairs or replacements?

After-sales support for custom LED neon signs is structured to provide appropriate assistance based on the nature of the issue.

  • Support availability depends on the issue type
  • Assistance aligned with warranty coverage and validity
  • Technical guidance for installation or operational concerns
  • Clear evaluation process for repair or replacement requests
  • Designed to ensure fair, efficient, and reliable customer support

 

How do I contact support?

Customer support for custom LED neon signs is easy to reach and designed for quick, reliable assistance.

  • Contact our team via email, phone, or live chat
  • Fast response times for sales, support, and order queries
  • Dedicated assistance for custom LED neon signage needs
  • Phone support available at +91 9081628162
  • Email support at sales@customneon.in
  • Designed for a responsive, customer-first support experience

Can businesses use neon signs for branding?

Custom LED neon signs are a versatile branding and display solution designed for professional and public-facing environments.

  • Ideal for storefronts and retail displays to attract attention
  • Suitable for offices and workspaces to enhance brand presence
  • Popular for exhibitions, trade shows, and promotional events
  • Designed for high-visibility commercial installations
  • Enhances branding, ambience, and visual impact
  • Built for reliable performance in professional settings

Shipping And Returns

Ships in 1 Day - Next business day ship
1-Year Warranty - Full defect protection
50,000+ Hours - Long-life LED rating
24V Power System - Stable regulated power
Split-Neon Build - Even glow from all sides
Clear Thin Wiring - Low-profile wiring